Have you visited the NextGen Healthcare Success Community lately? Did you know the Success Community offers much more than a support portal?
Here are five new things to check out on the Success Community:
- “The Breakroom” – This collaborative chatter group enables you to interact with your peers, gain industry knowledge and get NextGen Healthcare tips, all while giving you a change to win prizes once a month. Join here.
- Mobile Community App – This powerful new mobile solution allows you to create cases, view knowledge articles on-the-go, receive instant updates with push notifications and more. Now available for iOS and Android devices. Download the app today!
Note: Available to Main Client Community Users and Client Community Users only.
- Live Agent Chat – Through the Mobile Community App, leverage AI-powered chatbots for common requests and communicate with Client Support in real-time with live chat. Learn more.
- Telehealth Chatter Groups – Are you a NextGen Virtual Visits user? Be sure to join the Telehealth Product Releases & Updates chatter group to be notified when a new feature is deployed or there is an update to the platform. Join here.
Reminder: Please switch to the Optimization experience to access Telehealth chatter groups.
- COVID-19 Resource Center – For information to help keep your practice running smoothly during the COVID-19 pandemic, check out this resource.
Learn more about how to use the Success Community by visiting Pathway to your Success Community.
Main Client Community Users
As a Main Client community User (main contact) you have the responsibility to add your colleagues to the Success Community. We welcome all of the members of your organization and offer different access permissions for different roles. Learn more by reading our Main Client Community User Guide.
We hope to see you on the Success Community!