NextGen Share Electronic Case Reporting (eCR) Service Notification

Important: This article has been updated since publication. Updated information is available here.

NextGen Healthcare is excited to announce our plan for the General Release (GR) of NextGen® Share Electronic Case Reporting (eCR) Service on October 18, 2022, available to NextGen® Share clients on NextGen® Enterprise EHR v5.9.1 and higher. Clients participating in the Merit-based Incentive Payment System (MIPS) should review the information below to prepare for this release.

This new NextGen Share service allows clients participating in the MIPS Promoting Interoperability Program to easily send reportable conditions data to public health agencies, as required by the eCR Reporting measure. Best of all, as a NextGen Share service, NextGen® Share Electronic Case Reporting (eCR) Service is free and very easy to install!

Next Steps

Would you like access to NextGen® Share Electronic Case Reporting Service for your practice?

  • If you already have NextGen® Share, there’s nothing you need to do at this time. The service will be automatically installed for all NextGen Share clients on 10/18/22.
  • If you do not have NextGen Share installed yet, it’s easy to install. Please refer to the Installation and Onboarding Guide for NextGen Share for instructions or open a Support case if you need further assistance.

Would you prefer to decline access to NextGen® Share Electronic Case Reporting Service?

  • If you have NextGen Share installed but do not want NextGen® Share  Electronic Case Reporting Service installed at this time, please notify us via email at NGShareOptOut@nextgen.com by 10/14/22.
  • If you do not have NextGen Share installed and do not wish to have NextGen® Share Electronic Case Reporting Service installed, no further action is required.

Please visit the Quality Payment Program Resources page on Success Community and review the NextGen® Enterprise and Electronic Case Reporting (eCR) FAQ to learn more.

Important Details

Once installed, NextGen® Share Electronic Case Reporting Service will not automatically begin submitting case reports to your local Public Health Authority (PHA). Additional information regarding the onboarding process for NextGen® ShareElectronic Case Reporting Service will be provided to you closer to the release date.

NextGen® Share Electronic Case Reporting Service has the following pre-requisites(1):

  • NextGen Share(2)
  • NextGen® Share Direct Messaging Service(3)
  • NextGen® Background Business Processor (BBP) installed and active (except as noted below)
  • Clients on NextGen Enterprise Spring ’21 (v6.2021.1) will need to take the October 2022 ERH Patch. Watch the Products and Updates chatter group for details.

If you have questions, please contact your account representative.

(1) NextGen® Share Electronic Case Reporting Service will not be automatically installed unless all the relevant prerequisites are met. If installation fails, we will open a Support case on your behalf.
(2) For more information on installing NextGen Share (and NextGen Share Direct Messaging Service) refer to the Installation and Onboarding Guide for NextGen Share on Success Community.
(3) NextGen Share Direct Messaging Service requires a notarized identity verification form. Please refer to the Installation and Onboarding Guide for NextGen Share, particularly pages 40-42 and 63-65, for additional information.

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