NextGen Healthcare is pleased to announce we have earned international recognition for delivering top-ranked customer service through recently acquired TSI Healthcare. The company won a Bronze Stevie® Award in the Healthcare, Pharmaceutical and Related Industries category at the 17th Annual Stevie Awards for Sales & Customer Service and was a favorite for customer service in the 2023 People’s Choice Stevie® Awards. TSI Healthcare has been recognized as a leader in client care since 2015.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year’s competition. The People’s Choice Awards reflect votes cast by over 31,000 respondents.
“TSI Healthcare built a solid reputation of delivering unrivaled customer service, and that white-glove approach made the company a perfect fit to bring into the NextGen Healthcare fold,” said David Sides, president and chief executive officer at NextGen Healthcare. “We’re humbled by the honor to care for our clients as they work to deliver better healthcare outcomes for all.”
NextGen Healthcare acquired TSI, a privately held reseller, in November 2022.
“Recognition from the Stevie Awards has always been incredible validation of our team’s commitment to clients,” said David Dickson, Jr., senior vice president at NextGen Healthcare, and founder and former president of TSI Healthcare. “We’re delighted many of the best practices TSI brought to the table will be implemented across NextGen Healthcare.”