Know sooner. Engage faster. Transform now.
We’re excited to announce the new Success Community Mobile App! This powerful new solution enables you to access key Success Community features right from your mobile device.
- Create cases and view knowledge articles on-the-go
- Receive instant updates with push notifications
- Communicate with Client Support in real time using live chat
- View metrics on your organizations’ cases (Main Client Community Users only)
Now Available for iOS and Android Devices. Download the app today!
* Available for NextGen Main Client Community Users and NextGen Client Community Users.
Ready to get started? It’s easy!
Simply use your existing Success Community username and password to log in. Your username is typically your email address plus .nextgen on the end.
Forgot your password? No problem. You can reset your password using the “Forgot Your Password?” link on the Mobile App or Standard Success Community or your Main Client Community User (Main Contact) can reset it for you. Click here for step-by-step instructions.
Watch our recorded training for an overview of how to navigate the Mobile Community.
Have questions?
Let us know by creating a case with Category: Community; Topic: Community Mobile App or Community Live Chat.
You can also email us at SuccessCommunity@nextgen.com.
See you on the Mobile Community!