eLearning Support Has Moved
All eLearning requests and inquiries should be submitted in the form of an incident via the NextGen Healthcare Client Support Center. If you do not already have a Client Support Center account, please click the Register button on the website to register for one.
For instructions on submitting an incident to eLearning, please click here.
2014 Orientation Schedule
The eLearning Orientation is intended as a starting point for all new or returning registered eLearning users who want an introduction to the NextGen Healthcare Learning Management System (LMS). These complimentary, instructor-led sessions are offered on the first Tuesday of every month at 12:00 PM EST. The registration cutoff is 5:00 PM EST the day prior to the session. To register, please open a Client Support incident and select the following options to route your ticket to the appropriate representative:
Product: NextGen Healthcare Web Sites
Subject: eLearning – Support
Sub Detail: Registration – Instructor Led Training
Description: I would like to attend the Orientation Session in (month).
On the day of the session, up to 15 minutes prior to the start time, go to http://learning.nextgen.com and log in with the Login Name and Password provided in your NextGen Healthcare eLearning registration confirmation email. Click the course title (eLearning Orientation) to launch the Course Information window, and then click the Open button to launch the WebEx. If you need assistance logging into a session, please do not hesitate to contact us at 404-467-1500 up to 10 minutes prior to the session start time.
Don’t want to wait to attend an instructor-led session? You can view the eLearning Orientation online at any time on the eLearning website. The Orientation videos are offered in 10 short segments to provide concise, on-demand training. To access the videos:
1. Log in to http://learning.nextgen.com with the login name and password provided in your NextGen Healthcare eLearning registration confirmation email.
2. Click the Learning Center Help link at the top of the page.
3. Click the Orientation Videos link on the right side of the page.
4. Click the link for Part 1 – System Setup.
5. Click the attachment to play the video.