Healthcare delivery research firm KLAS reported their 2017 client satisfaction scores for Practice Management Systems. KLAS data confirms that client satisfaction scores for NextGen Practice Management (NextGen PM) clients have been steadily and dramatically trending upward over the past year.
Practices across the country shared their experiences and level of satisfaction with their vendor. We are delighted to be among the top vendors with the most satisfied practice management customers in the 75+ provider category.
According to KLAS findings, NextGen PM was recognized as most improved because it:
- Is highly functional, highly customizable
- Is stable; easy to use
- Comes with proactive support and close executive involvement
- Comes in tandem with clear communication about the provider’s future vision
- Integrates well with a proven EHR system
Read the KLAS results now; download the infographic.
Because our clients are at the heart of what we do, we’re focused on continuing this upward trend of improved satisfaction for practices of all sizes. As part of our ongoing commitment to client satisfaction, our “Voice of the Client” program is aimed at gathering client insights and gaining a clear measurement of our performance. When you receive an invitation to share feedback, please offer your insights–they help us improve.