NextGen® Patient Portal version 2.2 arrived June 28! It’s now easier for patients to use and you get more time back in your day! We thank our Client Focus Group for helping us to enhance NextGen Patient Portal during the beta testing process.
Please visit the Patient Portal product support page on the Knowledge Exchange to review related documentation for a seamless transition to NextGen Patient Portal v. 2.2!
Highlights of version 2.2 include:
Login and Enrollment Improvements to improve patient ease of use and reduce calls to the practice.
- Enrollment using the “I am New Here” button
- Support for enrollment token and support for temporary username and password.
- Character limit for Username and Password increased from 20 to 50 characters.
- Username and password recovery enhancements
- “Forgot Your Login Information?” has a new look and feel
- More options for patients to select and recover their account details.
Improvements to Healthwise Education information.
- The “Research” Tab has been renamed “Patient Education”
- Hovering over the Patent Education tab displays Patient Education, Symptom Checker, Medications and Health Decision Tools.
- We’ve added a new “Search” field at the top of the homepage for Healthwise information
Improved workflow for Sending PHR to a Provider
- Improvements to search for a provider or input a provider’s Direct address
- Improved clarification between Direct address and regular email address