Medicare HETS 270/271 Submitters:
The Centers for Medicare & Medicaid Services (CMS) announced a new upcoming outage and a revision to a previously announced Medicare HETS 270/271 eligibility system outage. Below is an updated list of all upcoming Medicare HETS 270/271 outages.
Medicare HETS 270/271 Eligibility System – Outage #1
- Saturday, December 17, 2016, beginning at 8:00 AM ET
- The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors.
- CMS estimates that the maintenance window will be completed by 5:00 PM ET on Saturday, December 17, 2016.
- Following this outage, HETS will return updated 2017 deductible, copayment and coinsurance liabilities in the 271 benefit response. CMS will also install updates to the HETS application during this outage. CMS has published a revised HETS 270/271 Companion Guide (version 10-2) in anticipation of this release. The upcoming HETS release will include a change to the HCPCS codes that HETS accepts. HCPCS code G0389 (currently accepted by HETS) will be replaced by HCPCS code 76706 effective January 1, 2017. Also, HCPCS code 77057 will be terminated effective January 1, 2017. HETS Submitters should review the document provided below to prepare for this upcoming release.
Companion Guide: https://www.cms.gov/Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Downloads/HETS270271CompanionGuide5010.pdf (version 10-2)
Medicare HETS 270/271 Eligibility System – Outage #2
- Sunday, December 18, 2016, beginning at 2:30 AM ET
- The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors.
- CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, December 18, 2016.
Medicare HETS 270/271 Eligibility System – Outage #3- NEW
- Saturday, December 24, 2016, beginning at 7:00 AM ET
- The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors.
- CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Saturday, December 24, 2016.
For more information, please contact:
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315