A limited service overlap has been announced to facilitate a smooth transition during the sunset of the NextGen Healthcare WellCare Program on March 31, 2017 and launch of the new NextGen® Server Monitoring System on April 1, 2017. Clients must take action by April 15, 2017 to avoid a service interruption.
Overlap in monitoring service until April 15
There will be an overlap in monitoring service from April 1 to April 15, 2017 to allow clients to complete the transition process. The NextGen Healthcare WellCare Program will end on March 31, 2017 at 11:59 pm, EDT. The new NextGen Server Monitoring System will be made immediately available but requires client action to activate. Once the transition process is complete, clients will have access to reporting features similar to what exists today.
Next Steps
NextGen® Server Monitoring System will be immediately available on April 1, 2017. Current WellCare Program clients will have until April 15, 2017 to complete the required transition requirements.
- Free migration to the new system – no transition fees to complete the process
- Clients may self-install NextGen® Server Monitoring System
- Supported systems versions same as what is supported by NextGen Healthcare EHR 5.8
- Transition must be completed by April 15, 2017 to avoid interruption in monitoring service
Documentation and installation packet to complete the process will be made available on the Success Community. Ready to get started? Read our WellCare to NextGen® Server Monitoring System Transition Guide to learn more!
If you have any questions, please email our WellCare Program transition team: wellcare@nextgen.com.