Effective September 21, 2015 thru November 8, 2015 the support department will offer increased after-hours practice management claims support. Members from our PM support claims teams and our EDI claims team are available to assist you with your ICD-10 needs 24 hours a day. You may access this complimentary, extended support through regular channels This is high-level, ICD-10 support and does not replace incident-specific support relating to system configurations and practice workflows. Claims experts are on standby, ready to assist you.