Be ready for the next phase of the Success Community!
The NextGen Healthcare Success Community (Success Community) is your growing online community for NextGen® Solutions, support, and sharing best practices. We’re continually evolving the community to make it your greatest asset, so here’s a taste of what’s already changed and what’s coming…sooner than you think!
Available Now
New Best Practices Guides
Now that you’re a Success Community aficionado, we’ve compiled a list of best practices to help you get the most out of submitting ideas, searching knowledge, connecting on chatter and more. Just visit the Ask the Community Manager chatter group to locate the guides.
Community Enhancements
We’ve taken our cue from ideas, user group meetings, and client feedback to refresh the Success Community to make it better for you. See all of the recent updates to Success Community.
Available September 19
On September 19 you’ll see changes in your Success Community that will give you an even more immersive client experience.
Expanding the Success Community
The Success Community gets a little bigger as our QSIDental® clients join the community. Hundreds of new clients will join in on Chatter conversations, share best practices, and submit solution ideas for NextGen Healthcare technologists.
Simplified Case Submissions Page
We’re making it easier than ever to submit your case on the Success Community. When you click on the Cases tab, you will be greeted by our new Case category page. Select the product of interest—ambulatory, dental, or other (including billing!).
As you begin to type the subject of your case, the Success Community will search, in real time, for knowledge articles, known issues, and even other users’ questions to help you find your answer before you open your case. We want to ensure you find your answer as quickly and as efficiently as possible!
Billing Inquiries on the Success Community
From the beginning, our goal has been to make the Success Community your one resource for everything NextGen Healthcare. We’re getting closer to that goal by adding billing inquiries to the Success Community. Submit a case with our Account Services team and see your accounting queries addressed directly on the Success Community. One more reason to log in!
These upgrades and more are coming on September 19. Keep logging in—you’ll be the first to know what’s next with the Success Community and what’s to come.