“The 5.9/8.4 upgrade ranks in the top two or three best implementations I’ve done in the last 40 years,” said Mark Sullivan, CIO, Community Health Connections, Fitchburg, MA. His colleague, EHR coordinator Christopher Davis agreed. “Our 5.9/8.4 upgrade happened early in the week and I was going home, on time, by the end of the week.”
Mark and Christopher are just as enthusiastic about the 5.9/8.4 user experience as they are with the upgrade experience. “5.9/8.4 has empowered our front-desk staff for dramatic improvements in patient intake, especially in terms of eligibility checking and co-pay collections,” Christopher Davis said.
“Our providers have already experienced faster and easier workflows inside the PM/EHR 5.9 and KBM 8.4 during patient encounters,” Mark Sullivan said.
The 5.9/8.4 upgrade has many enhancements requested by you! Including less jumping around inside the software, powerful spell check, and redesigned–better–patient demographics.
“Our providers can see more patients per day because of 5.9/8.4,” said Brandon Brosi, IT Systems Support Specialist, Preferred Family Healthcare, Hannibal, MO.
A Better 5.9/8.4 User Experience
And 5.9/8.4 users love the new look and functionality of our patient demographics. More “and” options; fewer “or” options. Better views, the ability to collect patient pharmacy data during registration, a patient portal enrollment status icon, and more—can save your staff several clicks every day.
The 5.9/8.4 upgrade helps you achieve more fluid and accurate management of your entire patient population with new gender identity management options. Manage your patient populations with better care plans and patient education filtered by condition, gender, and age; seamless referrals with integrated, vendor-agnostic interoperability; and risk stratification through the new clinical template workflows. Check eligibility at appointment scheduling. Offer automated patient pay options
A Better 5.9/8.4 Upgrade Experience
Here’s what one NextGen Healthcare client said about their 5.9/8.4 upgrade: “You made it a non-event for us. Thank you.” They added: “It was much easier than past upgrades. It wasn’t just one thing. Every part of the 5.9/8.4 upgrade experience was better, from the pre-upgrade process, the resources, and the training to the test and go-live.”
Because 5.9/8.4 is a combined release, your practice benefits from less disruption: A single down time, one-time training, one-time testing, and one Go-Live. Clients also give us high marks for the 5.9/8.4 pre-upgrade check-list, account manager-led upgrade preparation, more than 45 hours of free technical upgrade assistance, and a full array of complimentary 5.9/8.4 upgrade resources, webinars, and training.
How do you start your 5.9/8.4 upgrade?
Go here for the Pre-Upgrade Checklist
- Review hardware and software configurations if you’re currently pre-5.8 UD3
- Review required ancillary products for regulatory reporting
- Review File Maintenance updates you can perform before your upgrade
- Review GAP Analysis Utility and GAP Training Document
Contact your NextGen Healthcare account manager to get started.